Terms & Conditions

1. The online store operating under the Shipwreck Knives brand, available at the web address: www.shipwreckknives.com, is operated by Kacper Aneszko, conducting business under the name: Shipwreck Knives Kacper Aneszko, entered into the Central Register and Information on Economic Activity (CEIDG) of the Republic of Poland, NIP: 5922306632, REGON: 542826134.

2. These Terms and Conditions are addressed to Consumers, Entrepreneurs, as well as Entrepreneurs with Consumer rights using the Store and specifies the assumptions and rules of using the Store, the procedure for concluding Sales Agreements, and the complaint procedure.

3. Due to the specific nature of the Products offered (sharp artisan tools / knives), the Store's Customer can only be an adult (who has completed 18 years of age) and possesses full legal capacity.

4. The Terms and Conditions are made available to the Customer free of charge before concluding the agreement in a manner that allows it to be downloaded (saved or printed).

1. Consumer – a natural person performing a legal action with an entrepreneur not directly related to their business or professional activity.

2. Entrepreneur with Consumer rights – a natural person concluding a contract directly related to their business activity, when the content of this contract shows that it does not have a professional character for that person.

3. Seller – Shipwreck Knives Kacper Aneszko.

4. Product – a movable item available in the Store (artisan knives, accessories, Kydex/leather sheaths) or service (e.g., personalization, sharpening) being the subject of the Sales Agreement.

5. Custom Product (Artwork) – a non-prefabricated product, manufactured according to the Customer's specifications or serving to satisfy their individualized needs (custom-made knives).

1. Postal address: Poland, 83-262 Czarna Woda, ul. Starowiejska 58

2. Email address: shipwreckknife@gmail.com, Phone: +48 531 710 316

3. Contact is possible on business days between 9:00 AM and 4:00 PM.

1. Prices given in the Store are gross prices (include taxes included in Polish law). They may be presented in PLN, EUR, and USD (depending on the Customer's preferences).

2. The final amount to be paid consists of the Product price and the delivery cost.

3. Local Law and Customs: In the case of shipping Products outside the European Union, the Customer bears the sole responsibility for paying any import taxes, customs duties, and other costs imposed under the law of the destination country.

4. The Customer is obliged to ensure before making a purchase that importing the purchased knife into their country is legal and compliant with local regulations. The seller is not responsible for the confiscation of the item by customs due to non-compliance with local law.

1. Merely placing an order in the Store is fulfilled in the "Guest Checkout" model, which means finalizing the transaction does not require creating a user account.

2. The entity providing online payment services is Autopay S.A. Available payment methods are: a) Payment cards: Visa, Visa Electron, Mastercard, Mastercard Electronic, Maestro. b) Fast Bank Transfers and BLIK – via Autopay S.A. c) Traditional bank transfer.

3. In the case of electronic payment, the Order is processed after the funds reach the operator's account. In the case of a traditional bank transfer, the Customer has 3 business days to pay for the goods after confirming the order; otherwise, the order is canceled.

4. Should there be a need to refund funds for a transaction made by the customer with a payment card, the seller will refund to the bank account assigned to the Buyer's payment card.

5. The order processing (shipping) time specified in § 6 is counted from the moment of obtaining positive payment authorization.

1. I offer shipping throughout Poland and abroad (excluding territories where objective legal requirements prevent this).

2. Delivery methods include inter alia: a) Poland: InPost Parcel Lockers, InPost / DPD Courier. b) Europe / World: Premium Courier Shipments (DHL Express, FedEx, UPS etc.).

3. The shipping time for "in-stock" knives is: a) within Poland usually from 1 to 3 business days. b) outside Poland delivery may take proportionally longer (e.g., from 5 to 21 business days).

4. The execution time of knives falling into the "Bespoke" (Made to order) category is agreed individually with the Customer (often ranging from 4 to 6 weeks, due to the artisanal nature of production).

1. Standard returns: The Consumer and the Entrepreneur with Consumer rights have the right to withdraw from the Sales Agreement within 14 days without giving any reason, if the Product was a "ready-made" good in off-the-shelf offer, purchased directly from the store's inventory.

2. The returned goods must not bear any traces of use (cutting hard materials, scratches on the blade coating, wear of the cutting edge). The cost of return shipping is borne by the Customer.

3. EXCEPTION – Specially ordered products (Bespoke / Custom): The right to withdraw from the contract does not apply to the Customer if the subject of the service is a non-prefabricated item, manufactured according to the Consumer's specification. This applies to all knives made to measure, with modified materials upon request, personalized logos, etc. The initial prepayment (e.g. 50% deposit) towards materials for Custom orders is strictly non-refundable.

1. The Seller ensures the highest artisanal quality of the Products. The blades are forged from demanding high carbon steels (e.g., 80CrV2 or O2).

2. The Seller grants a quality warranty. If the delivered Product exhibits manufacturing or workmanship defects preventing its correct and intended use, the Seller undertakes to repair or replace the Product free of charge.

3. The warranty DOES NOT COVER: a) natural patina and rust (if the blade is not oiled / kept dry), b) natural dulling of the cutting edge due to exploitation, c) damage resulting from the user's fault or lack of appropriate knowledge (especially: using the knife as a crowbar, smashing locks, prying car doors, throwing onto hard surfaces or batoning exceeding reasonable limits).

4. Complaints under statutory warranty should be submitted by email describing the issue. The statutory deadline for reviewing the complaint by the Seller is 14 days.

1. The Seller is the administrator of personal data processed for the purpose of fulfilling orders. The data is transferred, inter alia, to payment operators and courier companies solely for the proper execution of the contract.

2. Details concerning GDPR and the use of cookies are specified in a separate Store Privacy Policy. The Customer has the right, inter alia, to access their data, correct it, and invoke the "right to be forgotten".

1. Contracts concluded through the online Store are drafted in Polish or English, and the governing law is proper to the Republic of Poland.

2. The Customer has the right to use out-of-court ways to handle complaints and pursue claims. For this purpose, they can file a complaint via the EU ODR online platform: http://ec.europa.eu/consumers/odr/.