Knowledge Base

FREQUENTLY ASKED

Before sending a raven, check the archives. Most answers regarding the forge, shipping, and care can be found here.

Logistics & Shipping

Yes. We ship worldwide from Poland. All parcels are insured and tracked. Please note that you are responsible for knowing the knife laws in your specific destination.

Domestic (Poland): 1-2 business days via InPost or Courier. Europe: 3-5 business days. USA/Canada/RoW: 7-14 business days depending on customs clearance.

We declare all shipments correctly as 'Camping Tool' or 'Kitchen Cutlery'. We have a 99% success rate. However, we simply cannot know the local laws of every municipality in the world. Verify your local laws before ordering.

The Artifacts

No. This is chemistry. High carbon steel (like 1095 or Damascus) will patina and rust if neglected. Keep it dry. Oil it after use. If you want a maintenance-free knife, choose our Stainless options.

Absolutely. They are built to endure. While they look like art, they are tools first. Use them. Abuse them (within reason). They look better with scars.

A closed list for early access to drops. Our knives usually sell out in minutes. The Club gets a password-protected link 1 hour before the public.

Bespoke & Returns

You configure the base model in our 'Create Your Own' section. For fully custom 'one-off' pieces, use the contact form in the Atelier. Custom work requires a 50% non-refundable deposit.

Currently 4-6 weeks. Good steel takes time. Haste breeds mediocrity.

Lifetime warranty on workmanship. If the handle fails or the steel cracks under normal use, we fix it or replace it. If you pry a car door open with the tip and it snaps, that's on you (but we can usually regrind it for a fee).